Question 1

How often will you clean our premises?

Accepted Answer

We tailor cleaning schedules entirely to your needs, whether that is daily, weekly, fortnightly or a one off deep clean. Most of our commercial clients opt for daily or weekly visits, and we are flexible enough to adjust frequency as your business grows.

Question 2

Are your cleaners DBS checked?

Accepted Answer

Absolutely. Every member of our cleaning team undergoes a thorough background check including a full DBS (Disclosure and Barring Service) check before they set foot on a client's premises. We work in schools, medical facilities and offices, so trust and safety are non negotiable.

Question 3

Is The Clean Bros. Ltd fully insured?

Accepted Answer

Yes. We hold comprehensive public liability insurance and employer's liability insurance. You can request a copy of our certificates at any time. We are a registered company in England (No. 13911648) and operate to the highest professional standards.

Question 4

Do you use eco friendly cleaning products?

Accepted Answer

Yes, wherever possible we use environmentally responsible, non toxic cleaning products that are safe for staff, visitors and the planet. We can accommodate specific product requirements for sensitive environments such as schools, healthcare facilities or food service areas.

Question 5

What types of commercial premises do you clean?

Accepted Answer

We clean a wide range of commercial environments including offices, schools and educational facilities, pubs and restaurants, retail spaces, medical and dental surgeries, care homes, warehouses and industrial units. If your premises type is not listed, just get in touch as we almost certainly cover it.

Question 6

Which areas do you cover?

Accepted Answer

We are based in St Albans, Hertfordshire and cover a wide radius including Hertfordshire, Buckinghamshire, Bedfordshire and surrounding areas. Key towns include Watford, Luton, Hemel Hempstead, Stevenage, Aylesbury, Milton Keynes and Enfield. Visit our Areas Covered page for the full list.

Question 7

How do I get a quote?

Accepted Answer

Getting a quote is quick and easy. Simply fill in our online quote form, call us on 01727 309975, or email admin@thecleanbros.co.uk. We will arrange a free site visit and provide a tailored, no obligation quote within 24 hours.

Question 8

Can I change or cancel my cleaning contract?

Accepted Answer

We believe in flexibility. Our contracts are straightforward and we work with clients to accommodate changes in schedule, scope or frequency. We do not tie you into lengthy, rigid agreements, your satisfaction is what keeps us working together.

Question 9

How much does commercial cleaning cost?

Accepted Answer

Every business is different, so we don't publish a one-size-fits-all price list. Pricing depends on the size of your premises, the frequency of cleaning, and the specific tasks required. We offer a free site visit and a tailored, no-obligation quote within 24 hours, so you'll know exactly what you're paying before you commit.

Question 10

Do you provide cleaning supplies and equipment?

Accepted Answer

Yes, our team arrives fully equipped with all the cleaning products, equipment and consumables needed for every visit. You don't need to supply anything. We use professional-grade, eco-friendly products and can accommodate specific requirements for sensitive environments like schools, healthcare facilities and food-service areas.